--- title: Promotional Products & The Supply Chain and Why Should I Care? description: When it comes to Promotional Products & The Supply Chain, every link in the chain matters. From quality to safety, from fairness to sustainability. Read on. image: https://hubspot.inck.com.au/hubfs/Imported_Blog_Media/pexels-visual-tag-mx-2566581.jpg --- [Skip to content](https://hubspot.inck.com.au/blog/promotional-products-the-supply-chain-why-should-i-care#main-content) ![Inck Branded Merchandise Specialists](https://hubspot.inck.com.au/hs-fs/hubfs/Inck-Square-Black-Clear-RGB0-1024x510.png?width=1024&height=510&name=Inck-Square-Black-Clear-RGB0-1024x510.png) - [About Us](https://www.inck.com.au/about/) - [Our Work](https://www.inck.com.au/our-work/) - [Our Approach](https://www.inck.com.au/our-approach/) - [Explore Products](https://www.inck.com.au/shop/) - [Ethical Sourcing](https://www.inck.com.au/ethical-sourcing/) - [Blog](https://www.inck.com.au/blog/) - [Contact Us](https://www.inck.com.au/contact-us/) Open main navigation Close main navigation - [About Us](https://www.inck.com.au/about/) - [Our Work](https://www.inck.com.au/our-work/) - [Our Approach](https://www.inck.com.au/our-approach/) - [Explore Products](https://www.inck.com.au/shop/) - [Ethical Sourcing](https://www.inck.com.au/ethical-sourcing/) - [Blog](https://www.inck.com.au/blog/) - [Contact Us](https://www.inck.com.au/contact-us/) 5 June 2024 12:22:00 AM # Promotional Products & The Supply Chain – Why Should I Care? [Adrian Davidson](https://hubspot.inck.com.au/blog/author/adrian-davidson) Share: [facebook-f icon](http://www.facebook.com/share.php?u=https://hubspot.inck.com.au/blog/promotional-products-the-supply-chain-why-should-i-care) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://hubspot.inck.com.au/blog/promotional-products-the-supply-chain-why-should-i-care) [Twitter icon](https://twitter.com/intent/tweet?url=https://hubspot.inck.com.au/blog/promotional-products-the-supply-chain-why-should-i-care) [pinterest-p icon](http://pinterest.com/pin/create/link/?url=https://hubspot.inck.com.au/blog/promotional-products-the-supply-chain-why-should-i-care) [envelope icon](mailto:?body=https://hubspot.inck.com.au/blog/promotional-products-the-supply-chain-why-should-i-care) First up, what exactly *is* the supply chain? Good question. The Supply Chain is everyone involved in producing your final promotional product. From the vendors that supply the raw materials, and the manufacturers who convert them into products, to the warehouses, suppliers and distributors who deliver them to the customer (you). And every link in the chain matters. **The QUALITY of the end product is dependent on the supply chain** –  How long will it last? What materials are they using? Is the manufacturer reliable? Quality promotional products that look good and last well are a direct reflection of your business. Choosing a trusted supplier ensures your brand is noticed for the right reasons. **Example:** [In 2014, McDonald’s fast food sales in Asia fell by 7%](https://www.forbes.com/sites/greatspeculations/2014/09/11/mcdonalds-faces-declining-sales-in-asia-after-china-food-scandal/#2fedba1d6de1) after one of its Chinese suppliers was found to be selling expired meat. **The SAFETY of the end product is dependent on the supply chain** – Have all mandatory standards been adhered to? What factory audits are taking place? Is the product being adequately tested? When it comes to product safety, assumptions can be dangerous. Choosing a trusted supplier mitigates any risk to your reputation and ensures the safety of your customer. **Example:** [In 2018, a recall of blood pressure medication supplied by Zhejiang Huahai](https://www.webmd.com/drug-medication/news/20181113/losartan-latest-bp-drug-recalled-for-contamination) was issued after alerts of a cancer-causing ingredient was found. **The FAIRNESS of the working environment is dependent on the supply chain** – Can you be sure your product isn’t being made in a factory that condones forced labour? That discriminates or harasses its employees? That underpays? Unfortunately, regular inhumane treatment of (mainly migrant) workers is not uncommon. Choosing a trusted supplier gives you peace of mind that you play no part in excusing that behaviour. **Example:** [In 2016, ASOS and Uniqlo were implicated in a scandal relating to child labor](https://www.supplychaindive.com/news/modern-slavery-clothing-retail-supply-chain/429021/) and unsafe working practices in their supply chain. **The SUSTAINABILITY of the environment is dependent on the supply chain** – Is my product free from hazardous ingredients? Has it been sourced from environmentally sensitive regions? Does my supplier use planet-friendly packaging? Whilst the promotional products industry might not have the best credentials in terms of reducing waste, choosing a trusted supplier means finding one genuinely invested in reducing their footprint. **Example:** A few years ago, [an Australian government department ordered thousands of rubber wristbands to promote an environmental message](file:///C:/Users/Tom%20Sherston/Downloads/674_Attachment.pdf). When the promotional wristbands arrived, they were individually wrapped in plastic. If the wrapping had made it to the ocean, it could have been a serious risk to the very animals the department was trying to protect. **At [Inck](https://www.inck.com.au), we believe the success of our business links inextricably to the performance of our supply chain. So, if you are keen to work with a team that you can trust, [give us a call today!](https://www.inck.com.au/contact)** [branded merchandise](https://hubspot.inck.com.au/blog/tag/branded-merchandise), [Sustainability](https://hubspot.inck.com.au/blog/tag/sustainability), [Supply Chain](https://hubspot.inck.com.au/blog/tag/supply-chain), [corporate social responsibility](https://hubspot.inck.com.au/blog/tag/corporate-social-responsibility) ## Related posts [![](https://hubspot.inck.com.au/hs-fs/hubfs/Imported_Blog_Media/pexels-quintin-gellar-2199293-1024x684.jpg?height=200&name=pexels-quintin-gellar-2199293-1024x684.jpg)](https://hubspot.inck.com.au/blog/promotional-products-the-supply-chain-what-to-watch-out-for) [branded merchandise](https://hubspot.inck.com.au/blog/tag/branded-merchandise), [Supply Chain](https://hubspot.inck.com.au/blog/tag/supply-chain), [Compliance](https://hubspot.inck.com.au/blog/tag/compliance) ## [Promotional Products & The Supply Chain – What to Watch Out For.](https://hubspot.inck.com.au/blog/promotional-products-the-supply-chain-what-to-watch-out-for) [Adrian Davidson](https://hubspot.inck.com.au/blog/author/adrian-davidson) 5 June 2024 12:16:47 AM A successful supply chain is one where you know exactly WHERE your goods are coming from, WHO is... [Read more](https://hubspot.inck.com.au/blog/promotional-products-the-supply-chain-what-to-watch-out-for) [![](https://hubspot.inck.com.au/hs-fs/hubfs/Imported_Blog_Media/pexels-khunkorn-laowisit-1211787.jpg?height=200&name=pexels-khunkorn-laowisit-1211787.jpg)](https://hubspot.inck.com.au/blog/sourcing-promo-products-from-overseas-in-2021-what-you-need-to-know) [Supply Chain](https://hubspot.inck.com.au/blog/tag/supply-chain), [corporate social responsibility](https://hubspot.inck.com.au/blog/tag/corporate-social-responsibility), [Blog](https://hubspot.inck.com.au/blog/tag/blog) ## [Sourcing Promo Products from Overseas in 2021? What You Need to Know.](https://hubspot.inck.com.au/blog/sourcing-promo-products-from-overseas-in-2021-what-you-need-to-know) [Adrian Davidson](https://hubspot.inck.com.au/blog/author/adrian-davidson) 4 June 2024 11:46:56 PM Sourcing promo products from China or overseas in 2021? Back in February we wrote our first article... [Read more](https://hubspot.inck.com.au/blog/sourcing-promo-products-from-overseas-in-2021-what-you-need-to-know) [![](https://hubspot.inck.com.au/hs-fs/hubfs/Imported_Blog_Media/INCK_Sustainable_Blog.jpeg?height=200&name=INCK_Sustainable_Blog.jpeg)](https://hubspot.inck.com.au/blog/are-sustainable-promotional-products-worth-the-extra-cost) [Budget](https://hubspot.inck.com.au/blog/tag/budget), [branding](https://hubspot.inck.com.au/blog/tag/branding), [Blog](https://hubspot.inck.com.au/blog/tag/blog) ## [Are Sustainable Promotional Products Worth the Extra Cost?](https://hubspot.inck.com.au/blog/are-sustainable-promotional-products-worth-the-extra-cost) [Adrian Davidson](https://hubspot.inck.com.au/blog/author/adrian-davidson) 4 June 2024 11:52:27 PM Here at Inck, we strongly believe they are. Here’s why: Environmentally Friendly: Sustainable... 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